Crisis help and services
Please note: the Mental Health Community Coalition ACT is not a service provider, nor can we provide direct referrals to particular organisations. Our role is as the peak body advocating for and representing the community-managed mental health sector in the ACT. Below is a non-exhaustive list of support options and helplines.
Crisis Helplines
In the event of an immediate, life-threatening situation for yourself or anyone else, please call ‘000’ emergency services.
Access Mental Health
An ACT-specific central point of entry to access mental health services, available 24-hours to provide immediate help and mental health services triage.
Ph: 1800 629 354
Lifeline Australia
A 24-hour crisis support service that offers short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe.
Ph: 13 11 14
Suicide Call-Back Service
Available for anyone considering suicide, living with someone considering suicide, or bereaved by suicide.
Ph: 1300 659 467
Beyond Blue
A 24-hour support line, web-chat, online forums and a vast amount of information about mental illness, supporting others and how it affects specific groups of people.
Ph: 1300 22 4636
Kids Helpline
A free, private and confidential 24-hour phone and online counselling service for young people aged five to 25 years.
Ph: 1800 55 1800
MensLine
A 24-hour crisis support service for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationships, stress and wellbeing.
Ph: 1300 78 99 78
Open Arms Veterans and Families Counselling
Free and confidential counselling to anyone who has served at least one day in the ADF, and their families, including a 24-hour support line.
Ph: 1800 011 046
QLife
QLife provides anonymous and free LGBTQIA+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships, including a phone line and webchat from 3pm to midnight every day.
Ph: 1800 184 527
13Yarn
13YARN is a national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter, 24 hours a day.
Ph: 13 92 76